Step-by-step instructions to get your Micro-Air thermostat connected
Before attempting to connect your EasyTouch thermostat, make sure you have the following ready:
EasyTouch thermostats only connect to 2.4GHz WiFi networks. They cannot connect to 5GHz networks. Most routers broadcast both—make sure you're connecting to the 2.4GHz band (often labeled with "2.4" or "2G" in the network name).
Your EasyTouch uses both Bluetooth and WiFi, but they serve different purposes:
You must connect via Bluetooth first before you can configure WiFi settings.
Bluetooth pairing is the first step to connecting your EasyTouch. This creates a direct link between your phone and the thermostat.
Go to your phone's Settings > Bluetooth and make sure it's turned ON. Stay on this screen or keep Bluetooth settings open.
Launch the Micro-Air EasyTouch app. If this is your first time, you may need to create an account or sign in.
The app will begin scanning for nearby EasyTouch thermostats. Make sure you're within 30 feet of the thermostat.
Your thermostat should appear in the list (it may show as "EasyTouch" followed by numbers). Tap it to begin pairing.
A pairing code will appear on both your phone and the thermostat screen. Verify they match and tap "Pair" or "Confirm" on both devices.
Try these fixes: (1) Make sure you're within 30 feet of the thermostat. (2) Close the app completely and reopen it. (3) Toggle Bluetooth off and on. (4) On the thermostat, go to Settings > Bluetooth and ensure it's enabled.
After Bluetooth pairing is complete, you can configure WiFi for remote access. This step is optional if you only want local control.
In the EasyTouch app, go to your thermostat's settings (gear icon) and select "WiFi Setup" or "Network Settings."
Tap "Scan" to search for available WiFi networks. Only 2.4GHz networks will appear.
Tap your WiFi network name (SSID) from the list. If it doesn't appear, see "Network Not Showing" below.
Type your WiFi password exactly as it is—passwords are case-sensitive. Double-check for typos before submitting.
The thermostat will attempt to connect. This can take 30-60 seconds. A WiFi icon will appear on the thermostat display when successful.
If your network doesn't appear in the scan: (1) Verify it's a 2.4GHz network. (2) Move closer to your router. (3) Try entering the SSID manually—tap "Manual Entry" or "Other Network" and type your network name exactly. (4) If your SSID has special characters like apostrophes or ampersands, try renaming it on your router to use only letters, numbers, and simple dashes.
Several customers have reported that WiFi network names containing special characters can cause connection failures. If your SSID includes any of the following, consider renaming it:
Renaming your network to something simple like "MyRV-WiFi" often resolves stubborn connection issues.
Once connected, take a few minutes to configure the app settings for the best experience.
The app can alert you if temperatures go too high or too low—essential for protecting your RV and pets. Go to Settings > Notifications and enable:
To allow a spouse or travel partner to control the thermostat from their phone:
For two people to control the thermostat remotely (when away from the RV), the thermostat must be connected to WiFi. If only using Bluetooth, both users must be physically near the thermostat.
One of the biggest benefits of EasyTouch is controlling your RV climate from anywhere. Here's how it works:
For remote access when parked at home or storage, you need internet in your RV. Options include: (1) Run an ethernet cable or WiFi extender to your RV. (2) Use a mobile hotspot from your phone or dedicated hotspot device. (3) Install a cellular router in your RV. (4) Use campground WiFi when available.
To verify remote access is working:
On the thermostat: Tap Settings (gear icon) > Display Settings > Temperature Units > select Fahrenheit or Celsius.
In the app: Tap the menu icon > Settings > Units > select your preference.
Note: The thermostat and app have independent settings, so you may need to change both.
On the thermostat, go to Settings > Display Settings > Brightness. You can also enable "Auto Dim" to reduce brightness at night.
EasyTouch can automatically adjust temperatures based on time of day. In the app, go to your thermostat > Schedule. You can set different temperatures for morning, day, evening, and night.
This setting controls how much the temperature can vary before the AC or heater kicks in. A smaller dead band means tighter temperature control but more frequent cycling. Find this under Settings > Advanced Settings > Dead Band.
Choose between:
A factory reset clears all settings and often resolves persistent issues. Micro-Air support frequently recommends this as a first troubleshooting step.
A factory reset will erase: WiFi credentials, Bluetooth pairings, custom schedules, temperature preferences, and all other settings. You'll need to set everything up again after the reset.
"I did have an issue after installation, the heater wouldn't maintain temp, but Micro-Air solved it over the phone with a simple factory reset." — Actual customer experience. Don't be afraid to reset if things aren't working right!
Find the right model for your RV's air conditioning system
Our RV experts and Micro-Air's support team are here to help you get connected.
Micro-Air's technical support team is known for excellent phone support and can often resolve issues in a single call.